Returns and refund

Make a return

Customers have 14 working days to do a return. Customers are in charge of return fees To do a return, please send your order back to this adress :

COLLAERT

RN7

77310 Saint Fargeau Ponthierry - FRANCE

Be sure to place the items in the parcel in good condition. Items have to be new, unworn and with their original label.

Make an exchange

No exchange on the site is possible. To make an exchange, it will be necessary to make a return, then to make a new order online

I received a defective / non-compliant product

You have 30 days to report it to Tintamar customer service, from the date of receipt of the order via phone or via our contact form