DELIVERY

Please note: Metropolitan France, Andorra, Monaco : Free delivery at a relay point for orders over 50 €.

Shipping costs are based on the destination and the total weight of the items ordered. For delivery outside the European Union, customs fees may be applied and are charged to the customer (products are invoiced excluding tax).

Please find below the details of our delivery rates.

Delivery in the official Tintamar store :free.

Home delivery (Colissimo) : 
• Metropolitan France, Andorra, Monaco : 5,90 €
• DOM-TOM : 10,90 €
• Germany, Belgium, Luxembourg, Netherlands: 7.90 €
• Spain, United Kingdom, Austria, Portugal, Estonia, Hungary, Czech Republic, Switzerland, Lithuania, Latvia, Slovenia, Slovakia: 11.90 €
• Ireland, Italy, Denmark, Poland: 12,90 €
• Bulgaria, Croatia, Cyprus, Finland, Greece, Malta, Romania, Sweden, Iceland, Norway, Algeria, Morocco, Tunisia, Turkey, Albania, Belarus, Bosnia and Herzegovina, Macedonia, Moldova, Montenegro, Serbia, Ukraine : 15,90 € • North America, South America, Africa (excluding Maghreb), Asia, Oceania : 19,90 €

Delivery in relay point (Colissimo) : 
• Metropolitan France, Andorra, Monaco: 4,90 €
• Germany, Belgium, Luxembourg, Netherlands: 7,90 €
• Espagne, Royaume-Uni, Autriche, Portugal : 10,90 €

Delivery : how are your orders processed ?

- For orders placed from Sunday to Thursday

Orders are processed within 24 to 48 hours by the logistics department (orders validated before midnight), then shipped. You will then receive a confirmation email at the end of the day, indicating your tracking number.

Delivery is then made by Colissimo or Colissimo Pick Up within 2 to 5 days in general (for Metropolitan France, Belgium and Luxembourg).

- For orders placed on Friday and Saturday

Orders are processed on Monday by the logistics department, which ships them the same day. You will then receive a confirmation email at the end of the day, indicating your tracking number. Delivery is then made by Colissimo or Colissimo Pick Up within 2 to 5 days in general (for Metropolitan France, Belgium and Luxembourg).

These times are indicative and may vary in some cases (public holidays, climatic problems, routing problems, high traffic, disruptions...).

For deliveries outside Metropolitan France, orders are processed under the same conditions, but the delivery time Colissimo or Colissimo Pick Up varies according to the destination.

This time may vary :
• in case of climatic problems
• in the event of a major event
• in the event of strikes
• in the event of routing incidents beyond our control
• in the event of an error or omission in the shipping address indicated during the validation of the order
• en cas de remise impossible du colis en mains propres ou en boite aux lettres